Privacy Policy

Effective Date: October 24, 2025

Company Name: KayCraftBD

Phone: +880 9638-917555

Address: Kodomtoli Circle, Kodomtoli, Keraniganj, Dhaka, Bangladesh

1. Introduction

KayCraftBD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Contact details: name, phone number, and email address.
Payment details: bKash number or transaction information for order processing.
Communication data: messages or inquiries sent to our email or contact form.
Technical information: general website usage data such as IP address, browser type, and visit duration (collected through analytics tools if applicable).

3. How We Use Your Information

To process and deliver orders.
To communicate with you regarding inquiries, orders, or support.
To process payments via bKash or other payment partners.
To improve our website, products, and customer experience.
To comply with applicable laws and regulations.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted third parties in the following cases:

Payment Processing: with bKash for secure transactions.
Delivery Services: to courier or logistics providers to deliver your orders.
Analytics: with Google or similar providers to analyze and improve website performance.

All third parties are obligated to keep your data secure and use it only for the purpose specified.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected — typically for order management, record keeping, or legal requirements.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission or electronic storage is 100% secure.

7. Your Rights

You can contact us directly to:

Request a copy of your personal data.
Request correction or deletion of your information.

We’ll respond as soon as possible to any privacy-related request.

8. Children’s Privacy

Our services are available to all users, but we do not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it promptly.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

KayCraftBD
Email: [email protected]
Phone: +880 9638-917555
Address: Kodomtoli Circle, Kodomtoli, Keraniganj, Dhaka, Bangladesh